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Cobblestone Hotel Recognized for Guest Services

Posted: Saturday, April 27th, 2013 at 6:28 am
Author: KNIA/KRLS News-Aaron Gernes

Cobblestone Hotel and Suites in Knoxville was recently recognized by its headquarters for excellent service. General Manager Sara McKay says that they received the Best Guest Satisfaction Award at the annual Cobblestone Banquet in Wisconsin this month. McKay tells KNIA/KRLS News that their corporate office made several incognito calls to their hotels since January, asking questions and making reservations. She explains they were judged on the service provided on those calls, as well as some online reviews and comments. McKay says they appreciate all the support of the community. She notes that between the races, local businesses, graduations, and summer get-togethers, they will be busy this summer.