As of midnight yesterday, Knoxville Hospital and Clinics switched its medical records system to a new, updated database. Director of Medical Technology Thom Richards tells KNIA KRLS News that hospitals are becoming more technology-based, and that this update is looking at the long-term.

Electronic medical records streamline communication from doctors to other medical professionals, ultimately improving the patient experience in that exam room. Professionals at Knoxville Hospital and Clinics tell KNIA KRLS News that this transition is seamless, and patients will not notice a change.