Knoxville Hospital and Clinics has received an Excellence in Patient Care award from Studer Group for their exemplary doctor communication ratings on the Hospital Consumer Assessment of Healthcare Providers and Systems patient survey. CEO Kevin Kincaid says “We are thrilled to have been nationally recognized with our efforts in improving communication.” He goes on to say “great communication simply leads to better patient outcomes…be assured we are never satisfied and are continuing our amazing work to improve how we communicate with those we serve. Nothing is more important to us than providing great care with the best possible outcomes in a caring and understanding manner.” Studer Group is an outcomes-based healthcare performance improvement firm that works with over 850 healthcare organizations, teaching them how to achieve, sustain, and accelerate exceptional clinical, operational and financial results.