The City of Knoxville has announced that in an effort to implement social distancing practices recommended to slow the spread of COVID-19, the City of Knoxville offices, including City Hall, Police Department, Fire Station and Public Works will be closed to the public effective today at 5:00 p.m. until further notice. Knoxville City Manager Aaron Adams tells KNIA/KRLS News the closure is in the best interest of the city staff and the public. He says the city wants to ensure they continue with continuity of government and it is their goal to be back open for service as soon as possible. Adams says while facilities are closed to walk-in traffic, City Services will continue to be available online, via email or by phone.
City Hall
Visit our website for department contact information and online services. If you are unable to find what you need on the website, you can call 641-828-0550 from 7:00 a.m. – 6:00 p.m. Monday-Thursday and 7:00 a.m. to 11:00 a.m. on Friday’s.
- Website: www.knoxvilleia.gov
- Phone: 641-828-0550
Public Meetings
Public meetings will be facilitated by conference call. Please watch our website for future meeting information.
Police Department
Contact the Knoxville Police at the non-emergency number below; call 9-1-1 only for life-or-death emergencies or crimes in progress. On certain calls, responders may be wearing additional protective gear to limit exposure.
- Phone: 641-828-0541 Non-Emergency
- Phone: 9-1-1 Emergency, crimes in progress
Fire Station
Contact the Knoxville Fire Department at the non-emergency number below; call 9-1-1 only for life-or-death emergencies. On certain calls, responders may be wearing additional protective gear to limit exposure.
- Phone: 641-828-0586 Non-Emergency
- Phone: 9-1-1 Emergency
Water Department
Please utilize the Knoxville Water Department drive-up at 600 N Roche Street to make payments.
- Phone: 641-828-0557
- Phone: 641-828-0560 after hours
Water Reclamation
Please call the number listed below with any sewer issues.
- 641-828-0587
Streets Department
Please call the number listed below with any issues pertaining to street maintenance
- 641-828-0553